bc89 Terms and Conditions

Definitions and Interpretation

The following words are used with specific meanings throughout these terms and conditions:

• "Platform" refers to the bc89 website, mobile version, and related services.
• "User" / "You" refers to any person who has registered at bc89 and is using the platform.
• "We" / "bc89" refers to the organisation operating this platform.
• "Account" refers to your personal registered account on the platform.
• "Balance" refers to the total amount of funds held in your account.
• "Bonus" refers to promotional funds or benefits provided by bc89.

By reading and agreeing to these terms, you acknowledge that you have fully understood their meaning and have agreed to be bound by them.

Account Registration and Eligibility

2.1 Age Requirement

You must be at least 21 years of age to open an account and use the services at bc89. Use of this platform by minors is strictly prohibited. If it is established that a user opened an account without meeting the age requirement, that account will be closed immediately and the related transactions may be voided.

2.2 One Account Policy

Each user may open only one account. Creating multiple accounts from the same person, household, or device is prohibited. bc89 uses technical methods to detect duplicate or multiple accounts at any time.

2.3 Providing Accurate Information

You must provide truthful, accurate, and complete information at the time of registration. Opening an account with incorrect or false information constitutes a breach of these terms, and bc89 reserves the right to close such an account.

Account Security and Responsibility

3.1 Password Protection

You are fully responsible for keeping your account login details confidential. Do not share your password or login information with anyone. If you notice any suspicious activity, notify the bc89 support team immediately.

3.2 Responsibility for Account Activity

You are responsible for all activity carried out through your account. Any transaction made by another person using your account — with or without your permission — will be considered valid, unless you have notified us beforehand.

3.3 Identity Verification

bc89 may request relevant documents for identity verification at any time. The right to temporarily suspend an account if the required information is not provided is reserved.

Deposits, Withdrawals and Payments

4.1 Accepted Payment Methods

The following mobile banking methods are currently accepted at bc89:

• bKash — widely used mobile payment service in Bangladesh
• Nagad — mobile financial service operated by Bangladesh Post Office
• Rocket — mobile wallet service from Dutch-Bangla Bank
• Upay — mobile payment platform from United Commercial Bank

4.2 Minimum Amounts

4.3 Withdrawal Processing

Approved withdrawal requests are generally processed within 1 hour. Before submitting a withdrawal request, please ensure that your account has sufficient balance and all wagering requirements have been met.

4.4 Withdrawal Conditions

You may be required to verify your identity before submitting a withdrawal request. bc89 reserves the right to review any suspicious withdrawal request.

Bonuses and Promotions

5.1 Welcome Bonus

A 100% bonus is available on your first deposit at bc89, up to a maximum of ৳8,000. For example: a deposit of ৳1,000 gives you a ৳1,000 bonus, bringing your total balance to ৳2,000. A deposit of ৳18,000 or more gives you the maximum bonus of ৳8,000, bringing your total balance to ৳26,000.

5.2 Wagering Requirements

A 25x wagering requirement must be met before withdrawing from the bonus. Wagering is calculated on the bonus amount only — not on the combined deposit and bonus. Example: ৳1,000 bonus × 25 = ৳25,000 must be wagered before the bonus funds can be withdrawn.

5.3 Bonus Usage Rules

• Each account is eligible to receive the welcome bonus once only.
• The bonus will be cancelled if it is found that the same person claimed a bonus using multiple accounts.
• bc89 reserves the right to modify or cancel any promotion.
• In any bonus-related dispute, the decision of bc89 shall be considered final.

Gaming Rules

6.1 Fair Play

All games at bc89 are conducted fairly and transparently. We use technology from recognised game software providers such as Pragmatic Play, Evolution Gaming, Spribe, JILI, PG Soft, NetEnt, Microgaming, Ezugi, and others. The outcome of every game is determined by an independent random number generator.

6.2 Game Results

There is no way to alter game results — the data recorded on the server is final. If a technical error affects the outcome of a game, bc89 reserves the right to void that round.

6.3 Gaming Limits

As part of responsible gaming, users can set their own deposit, loss, and session limits. Contact the support team to use this feature.

Prohibited Activities

The following activities are strictly prohibited at bc89:

• Engaging in fraudulent or illegal activities.
• Creating multiple accounts to claim bonuses or other benefits.
• Using automated bots or software to play games.
• Attempting to interfere with game systems or software.
• Money laundering or transactions involving illegal funds.
• Unauthorised access to another user's information or account.
• Sending viruses or harmful code to bc89's systems.
• Violating these terms or any applicable law.

Account Closure and Suspension

8.1 Closure by bc89

bc89 reserves the right to suspend or close any account in the following circumstances:

• Violation of any provision of these terms.
• Failure to provide information required for identity verification.
• Suspicion of fraudulent activity.
• Prolonged inactivity with no active gaming and a zero balance.

8.2 Closure by the User

You may request to close your account at any time. It is advisable to withdraw any valid balance in your account before making the request.

8.3 Self-Exclusion

As part of responsible gaming, you can activate self-exclusion on your own. Contact the support team to use this feature.

Responsible Gaming

bc89 places the highest importance on responsible gaming. We believe gaming is a form of entertainment — it should never be seen as a solution to financial problems or a source of income.

Please keep the following in mind:

• Never bet more than you can afford.
• Do not chase losses by placing further bets out of emotion.
• Do not think of gaming as a source of income.
• If you experience any issues related to gaming, please contact the support team.

To learn more about responsible gaming, visit our Responsible Gaming page.

Privacy and Data

bc89 takes the protection of your personal information very seriously. We use SSL encryption and advanced security measures to keep your information safe.

Your information is used only for the following purposes:

• Account management and identity verification.
• Payment processing and fraud prevention.
• Providing customer service.
• Meeting legal and regulatory obligations.

To read our full privacy policy, visit the Privacy Policy page.

Limitation of Liability

bc89 is not responsible for the following:

• If a game is interrupted due to internet connectivity issues or technical errors.
• Damage caused by third-party software or services.
• Issues related to your own device or network.
• Loss resulting from user negligence or violation of these terms and conditions.

If an incorrect payout occurs due to a technical error, bc89 reserves the right to make corrections, and in such cases any excess amount paid out by mistake may be recovered.

Changes to Terms

bc89 reserves the right to modify these rules and terms and conditions at any time. Users will be notified in advance of any significant changes.

Continued use of the platform after changes take effect will be considered acceptance of the new terms and conditions. You are therefore advised to visit this page regularly.

Contact & Support

If you have any questions or comments about these rules and terms and conditions, please contact our support team:

• Live Chat: Available 24/7 — in Bengali and English
• Email: [email protected]

Our support team provides assistance in both Bengali and English. We always work with a cooperative approach to resolve any disputes or complaints.

Our goal is to ensure your experience at bc89 is always safe, transparent, and enjoyable.